Online buying experience

    Online buying should be a good experience with no surprises but in reality this is not always the case. A couple of weeks a go, my nephew asked me for money because he wanted to buy a Playstation 3. He told me that he found a web site where this product was being sold for less than $220, but this sounded too good to be true because not even I can get such product for that price. After getting the money from me and without checking the dealer's reputation my nephew ordered the product. But guess what, he never got it. 

   Online buying is a great thing because customer can have access to offers not available in a physical store, but buyers must be aware that not all sellers do business the right way. 

   But even if you do business with a very known company, you still might find yourself  in a bad situation. One example of this is how  the Abercrombie and  Fitch website is not  legally responsible for any typographical errors, inaccuracies, or omissions regarding to the description and pricing of the products  placed at their website. 

http://www.abercrombie.com/anf/siteuse/site_use_US.html

Abercrombie Products.

   Abercrombie offers a great variety of high quality products, with the purpose to encourage the sense   of status and casual luxury of The American lifestyle in young male and female customers as well. On the other hand Abercrombie for kids is projected to follow the same principals of the line for adults by creating the same spirit of privilege and casualty, with lines of clothing that are energetic and sport.

  At the Abercrombie’s site there are a great variety of products available which after been ordered online can be shipped at any place in the world, the only problem with this service is that a delivery to a country such as Venezuela, Colombia, and even Chile can be expensive. 

The new technology of The North Face

       Comfortability and Durability are some of the principal   characteristics of the new hyVent garments of the North Face brand, the tri-components multilayer formula can be a great option  for all those individuals that are regularly in contact with outdoor activities such as skiing and climbing, on the other hand the permeability and   breathability of this polyurethane coating material can be   a great choice for   those who want be better prepared for heavy raining conditions.

     But the technology doesn’t stop there the HyVent technology has been developed to face even tougher  conditions,  for example the hyVent 2l material has a 2 layer construction, while the  first layer can be able  to repeal  water and protect from abrasion  under extreme conditions,   the second layer  can channel water and moisture to the outer film of the  clothing .

      If the Outdoor activity require clothes which provide even better permeability the three layer construction materials goes even further, meanwhile the concept is the same with respect to the two the first layers system, the third film is designed to channel the moisture through the microspores of the clothing. 

Better products for less money.

  Backcountry.com is a very interesting site, here buyers can have access to a great variety of outdoor and backcountry gear of the finest quality products in names such as Marmot, North face, and Patagonia among many others. I f you want to  have access to more than 50,000 products ranging from running gear, luggage, backpacking , camping , rock climbing and more, visit this store  and you will not be disappointed.

   More than two years ago I bought a Waist pocket at one of the Tumi stores, I can not tell that  such  product is poor quality because in the contrary is a great merchandise , but I had to pay amore than one hundred dollars to get it. After researching for something similar in other stores I couldn’t get to anything close to what I had, and Tumi had not longer carried this particular waist pocket. The only place that I found something similar that went beyond my expectations was The Backcountry store, I got from them a microfilm waist pocket for only just $30 dollars.

Why be aware not to hire just any Freight Company:

Last year my wife' best friend was expecting her first baby which was born at the end of November in her native country of Venezuela, the parents decided to come to the State of Florida around four months prior to the arrival of the baby, the trip was well planned with the purpose to buy everything that was going to be needed during the first months of the little one. When the couple arrived in Miami they rented a car, checked in a hotel, and at the next day starting visiting malls from around South Florida buying everything that they considered was necessary, after a week and a half of extensive shopping and with more  merchandise that was planed, the couple realized that such amount of products were more than they could carry in their way back to their country, my wife's friend already knew that probably a freight courier will be needed to send part of the merchandise especially big items, a friend of her recommended a popular courier in Miami specialized in shipping to Venezuela with good prices, the name Olarte Transport Services located in Miami.

Very exited with all the shopping and the arrival of the baby my wife her friend and her husband went to the courier in Miami in order to ship by sea articles for the baby such as the infant car seat, the baby playard, a bassinet among other items, they were told by Olarte Transport Services the shipment would arrived at Venezuela within three weeks from August the 5th.

Well, it is January 2011, already two weeks have passed for this new year and the baby is a little more than a month old, at this point the Miami based freight company Olarte Transport Service has failed to deliver the merchandise in the stipulated time for several months now, the excuses, because so far the have giving many of them, some of them very original and I quote.."The merchandise is already at the port in Venezuela but customs do not  not release it yet", "The merchandise is now released but the guy that makes the delivery to the destination in the city had an accident (good one)", "Customs in Venezuela is having problems to release that specific shipment, but we are working on it, and it will be delivered in three days...",  "The shipment is ready for delivery and will be made next week (again it never happened, and when they called Olarte Transport they informed it will be delivered next week, again...) and so on, and on, and on... According to my wife's friend, this is just one of the most absurd, outrageous,and worst services offered by a shipment courier ever!! and my wife and myself of course think the same. I do not have to tell how frustrated and disappointed is my wife's friend, this is not the first time we ship goods, "I know about time frames and this is just unbelievable". So far the couple has contacted Olarte Transport Service for refund of the merchandise worth, they sent all support receipts for every item in the shipment along with a claim letter, but Olarte after a month reviewing the case decided that they will not refund anything because the merchandise is in fact at the port in the country and they are just waiting to be release so they can make the delivered, again just unbelievable!, not to tell how awful is the customer service by phone, more than 25 mins. either to answer your call or waiting in the line for and answer for your inquiry for a shipment 5 month late in delivery :-(

Coming to the United States to get merchandise is popular, full of advantages and great selections for people outside US, but if you do so, take extra precautions in order not to loose what you buy with so much effort, don’t hesitate to research courier companies before doing business with them, check the reviews of other customers, read blogs, research about public records of companies and so on, and finally remember it doesn't matter where you are located and where you are shipping from or to, as a customer you always have rights, and you deserved to get the service it was promised to you on the items you are purchasing and time of delivery, your time and money deserved respect, problems in shipments can occur, especially when shipping to other countries, but how a company handles such problems and take care of their customers it's a whole different story. 

And remember if you will ever ship through the service of  "Olarte Transport Service" it will be under your own risk!!, they are located at 8542 N.W. 72nd  street, Miami, FL 33166 / Phone: 305-4237539..
PS: As today 01/17/2011 the couple is still trying to solve this matter with this courier with not successful outcome yet... 

Grattibi is a company specialized in offering imported products to Chile, Venezuela, and Colombia , in categories such as  shoes , clothing , accessories, and much more....Our company work with high quality products among very well known imported brands.
 Our Warehouse is located in the State of Florida, from where we deliver products to our customer in a short period of time, in order to satisfy the expectations of our clients, even better when the merchandise reach its  destine it doesn't need to be paid with US currency, the product can be paid  with the official money of their countries, making the the international  purchase process more comfortable.
  We take over the responsibility of the entire  process of delivery until when the customer receives the merchandise at their respective destinations.
There are basically Three ways to shop in Grabitti:
Buy from our website and we deliver from USA to your country.
Second, Buy from our website selective products that we ship in advance, these products are in  stock for immediate delivery.
Third:  we offer a very very special service where we can  place an order in the USA on behalf of the customer in American stores  webpages.Such orders need to be approved by us and must be among the products and brands that we offer, in other words we are giving the customers the advantage of ordering a products in a specific store online that is not among our inventory.
Customers can have access to our virtual store  by visiting Mercado Libre in Chile/Venezuela/Colombia at :
"mercadolibre.com",currently we are working on our new webpage "grabbiti.com", for more information regarding to available inventory and  prices by country, you are welcome to  contact us to our direct email by country: Chile/ grabbiti.cl@gmail.com, Venezuela/ grabbiti.v@gmail.com, Colombia /grabbiti.col@gmail.com, or we can attend general questions at our page at Facebook.